Even the best of products encounter technical difficulties. A perfect way to remember that is to recall the last time some website or social network was unavailable, an expensive phone had to be rebooted or any other inconvenience encountered.
To ensure your users do not encounter any annoyances, we provide cost-effective post-launch support, under the terms of which we dedicate 24 hours per month to infrastructure support and implementing minor product changes according to business goals, with an option for on-demand additional hours.
Having something fixed by people who created it, is cheaper and faster than alternatives, therefore impltech post-launch support is a great option for those who want to ensure product stability.
With clients who’ve opted for post-launch support contract we were usually able to detect issues before they became problems, and not letting anything break is always preferable to fixing it afterwards.