Project Plan
Task
Design and development of the web platform
Team
Product Manager, Business Analyst, UX Researcher, UI/UX Designer, 2 Back-end and 2 Front-end developers, 1 QA
Duration
6 month
Scope
50 web screens
Overview
We were reached out by IndexPharm, a company that specializes in the healthcare industry and needed a robust platform that allows users to manage the medication storage and movement. It helps end-users follow what medication is available, where it is and how to reach out to a seller that is simultaneously aimed at the buyer and owner.
With such a potent platform, it’s easier to superintend and join forces to craft new opportunities for business growth since the platform is offering a system with large data storage helping users participate in buying and selling processes. We have introduced an innovative tool for medication management that cares about customers and vendors.
Deliverables
- UX Research
 - UI/UX Design
 - Web Development
 - Software Development
 - CRM Design
 
 Results 
 The team behind impltech is highly experienced in the healthcare industry, so they leveraged their experience in creating a rich-in-feature platform for medication management — with the opportunity to track which drugs are available, in what quantity, and view instructions for each medication.
The system is also oriented to sellers, offering software and functionality for suggesting which prescriptions are running out and need to be ordered, therefore presenting a full-bodied system for sales management for retailers, allowing them to accept orders from online customers, order from suppliers, and store/track invoices.
 
 
 
 
 
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 User persona
 Age:38
Status:Married
Location:Hamburg
Biography
 has been working as a leading pharmacist in a well-known pharmacy chain for many years. She is very organised and persistent. Recently, the number of medicines and suppliers has increased, so it is becoming increasingly difficult for her to keep track of everything.
Personality
Goals
- Save time and optimize processes
 - Increase the productivity
 - Track suppliers and medicines
 - Store documents
 
Motivation
- Easily find the information you need
 - Save time
 - Increase productivity
 - Explore new opportunities
 
Needs
- Easy navigation
 - Keep track suppliers
 - Detailed information about medicines
 - Accessible and user-friendly interface
 
Frustration
- Too much time spend
 - Not enough information
 - Сomplex interface
 
User journey map
| Entice | Enter | Engage | Exit | Entend | |
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|   Touch Points  |   
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| Research | Sign Up | Manage medicines | Achievements | Share experience | |
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|   User goals  |   
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|   User questions  |   
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|   Solutions  |   
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Dashboard
impltech experts created a Dashboard that allows users to overview information about the products available, with the opportunity to check the total bought products, manage stock, and total sales for retailers. There’s also a huge Stock List with medication names, descriptions, statuses, prices, and Qty, which users are able to edit.
 Checkout
This tab is available for retailers, allowing them to manage products before purchasing — there’s an opportunity to manage items, overview the total price, choose the payment option, and fill out the checkout form and shipping address.
 Sales Managment
Our experts created and designed this tab so that users are able to overview total sales, completed and pending orders, and sales list. Therefore, the user can download or print invoices, check status and detailed information for every item, and more.
 
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