Raccoon Recovery Healthcare Startup Development

Project Plan

Task

Custom software development for healthcare platform

Team

Product Manager, 2 Product Designers, UI Designer, Illustrator

Duration

14 weeks

Scope

80 dark mode screens + 80 light mode screens + adaptive versions

Overview

We were contacted by Raccoon.Recovery to help them with updating their healthcare platform which assists patients in bouncing back after surgeries or injuries. The new idea for the platform involved us developing new functionality and features within the software to incorporate faster and more effective recovery for the patients.

Now that we have joined forces to create new opportunities for Raccoon.Recovery, the platform is offering a system with an online instruction that helps users participate in exercises from the comfort of their own home. We also introduced an innovative evaluation tool which is capable of analyzing the progress of personalized workout routines to further propel customer satisfaction.

Deliverables

Product Design
Web Design
Branding
Illustrations
Software Development

Results

Racoon’s innovative approach to health and well-being was matched only by our ability to cater to it. We delivered a custom software development for healthcare company that enables patients to recover faster with the help of exercise.

Sensors let them ensure the efficiency of their activities while doctors can track clients’ progress and help them better their recovery process. Our healthcare development company has concentrated on delivering a smooth and intuitive interface with a massive focus on user satisfaction.

Work with patient

Exercises administration

Setup

History

Games

Patients’ list

Work with patient

Exercises administration

Setup

History

Games

Patients’ list

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User persona

Architect

Age:57

Status:Married

Location:Wolfenbüttel

Organized

Hardworking

Reading

Sport

Biography

works as an architect for a well-known German company. He has always been fond of sports and tourism. However, 5 years ago he got into a car accident and was hospitalized for a long time. Now life cannot be the same as before. Albert has returned to work, but back pain prevents him from living a normal life.

Personality

Loyal

Frickle

Introvert

Extravert

Analytical

Creative

Goals

Get individualized rehabilitation exercises and recommendations
Save time and money
Have a good lifestyle balance

Motivation

Start exercising regularly
Set goals and monitor progress
Recovery from the comfort of your own home

Needs

Goal-oriented rehabilitation
Progress Monitoring
Ability to communicate with a therapist

Frustration

Doing the exercises incorrectly
General exercises that do not fit my case
Need to buy a lot of exercise devices

Architect

Age:57

Status:Married

Location:Wolfenbüttel

Organized

Hardworking

Reading

Sport

Biography

Personality

Loyal

Frickle

Introvert

Extravert

Analytical

Creative

Goals

Get individualized rehabilitation exercises and recommendations
Save time and money
Have a good lifestyle balance

Motivation

Start exercising regularly
Set goals and monitor progress
Recovery from the comfort of your own home

Needs

Goal-oriented rehabilitation
Progress Monitoring
Ability to communicate with a therapist

Frustration

Doing the exercises incorrectly
General exercises that do not fit my case
Need to buy a lot of exercise devices

User journey map

	Entice	Enter	Engage	Exit	Entend
Touch Points	Word of mouth Google Social networks Advertising	Install app Sign Up form Survey	User Profile Settings Phone Messenger	FAQ Email Phone	Word of mouth Social networks Reviews sites

	Research	Sign Up	Set up	Achievements	Share experience
User goals	Find the best solution that satisfied the needs	Sign up process easy	Get expanded examination to understand the holistic picture of the conditions Define the goal Monitor the progress Get more useful information about rehabilitation	Get notifications about updates Get support Get promo and reward	Share my impressions of the site Gain benefits
User questions	How can I solve my problem? Which rehabilitation platform is the best? What are the features?	How can I register easy? How do I know which exercises I need?	How can I determine which exercises I need? How do I know if I am doing the exercises correctly? How do I keep track of my progress and goals? How can I get in touch with a therapist? How do I remember to train?	How can I find out about updates and new features? How can I get support?	What are the benefits of being an app user?
Solutions	SEO and PPC Targeted ads Reviews Collaboration with insurance and rehabilitation institution	Onboarding Multiple sign up forms General health survey	Dashboard with information about diagnosis, exercises courses, goals and progress Use specialized devices or smartphones to track results Get easy-to-follow instructions for the exercises Track of patient’s results by a doctor Push notifications	Push notifications Surveys for suggestions for improving Support 24/7	Offers made to retain customers like discounts and other limited offers.

	Entice	Enter
Touch Points	Word of mouth Google Social networks Advertising	Install app Sign Up form Survey

	Research	Sign Up
User goals	Find the best solution that satisfied the needs	Sign up process easy
User questions	How can I solve my problem? Which rehabilitation platform is the best? What are the features?	How can I register easy? How do I know which exercises I need?
Solutions	SEO and PPC Targeted ads Reviews Collaboration with insurance and rehabilitation institution	Onboarding Multiple sign up forms General health survey

	Engage
Touch Points	User Profile Settings Phone Messenger

	Set up
User goals	Get expanded examination to understand the holistic picture of the conditions Define the goal Monitor the progress Get more useful information about rehabilitation
User questions	How can I determine which exercises I need? How do I know if I am doing the exercises correctly? How do I keep track of my progress and goals? How can I get in touch with a therapist? How do I remember to train?
Solutions	Dashboard with information about diagnosis, exercises courses, goals and progress Use specialized devices or smartphones to track results Get easy-to-follow instructions for the exercises Track of patient’s results by a doctor Push notifications

	Exit	Entend
Touch Points	FAQ Email Phone	Word of mouth Social networks Reviews sites

	Achievements	Share experience
User goals	Get notifications about updates Get support Get promo and reward	Share my impressions of the site Gain benefits
User questions	How can I find out about updates and new features? How can I get support?	What are the benefits of being an app user?
Solutions	Push notifications Surveys for suggestions for improving Support 24/7	Offers made to retain customers like discounts and other limited offers.

Patient profile

We’ve created a patient profile that gives patients access to their recovery course and tracks their progress. Doctors have access so that they can review their patients’ health data, review their medical history and help them recover quicker. It was our goal at our healthcare development company to deliver seamless onboarding and a quick grasp of the platform’s features.

Workout and recover remotely

Now, the patients can receive innovative digitalized recovery from the comfort of their homes. Doctors can track symptoms and set specific exercises according to patients’ complaints. As a healthcare development company, we built new features that enable patients to work out with the help of exercises streaming on Youtube that help fix their health issues. Sensors let them ensure the activities’ efficiency while doctors track their patients’ success and help them recover quicker.

Learn exercises effortlessly

Our team created clear and easy-to-follow instructions for the exercises. The system checks whether the patient works out correctly and helps if needed. Our healthcare development company strived to create a user-friendly and intuitive experience for our patients. This exercise trainer can create a seamless experience that lets patients concentrate on their recovery, not struggle with learning the platform.

Alex Radovichenko

CEO at Raccoon.recovery

The team was always professional and friendly, and we appreciated the attention to detail and positive attitude they had. They can take a concept and turn it into a reality.