Project Plan

Task

Design and development for adaptive web platform

Team

Product Manager, Business Analyst, UX Researcher, UI/UX Designer, 2 Back-end and 2 Front-end developers, 1 QA

Duration

9 month

Scope

80+ web screens adaptive versions. Corporate website.

Overview

Wahler is a German-based company that operates in the HR market and tasked us with a digitalization-related project of creating a platform that helps end-users receive seamless software that is simultaneously rich-in-feature and visually appealing with intuitive design. Therefore, our assignment was to develop and design a robust platform that helps users manage projects with HR-related challenges.

The most demanding and tricky moment was in optimizing data storage since Wahler had all the documentation in Excel files and documents with a need to operate manually to process them. Therefore, impltech experts have to represent a solution for effective information management.

Deliverables

  • UX Research
  • UI/UX Design
  • CRM Design
  • Software Development
  • Web Development

Results

Implementing cutting-edge digitalization services for platform development and design, our experts crafted a solution that attracts customers and is useful for HRs with an intuitive interface and automated tutorials. As a result, the platform allowed up to 80% reduced consulting costs, and it took 1 day to achieve the needed business outcomes.

Instead of traditional HR consulting, this platform is more efficient and cost-reducing, which is perfect for professionals in recruitment and HR, executives and leaders, and everyone seeking an outstanding and easy-to-use solution.

Company
Projects
User management
Profile
Subscriptions
Project specifications
Wahler Company
Wahler Projects
Wahler User management
Wahler Profile
Wahler Subscriptions
Wahler Project specifications
Company
Wahler Company
Projects
Wahler Projects
User management
Wahler User management
Profile
Wahler Profile
Subscriptions
Wahler Subscriptions
Project specifications
Wahler Project specifications

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User persona

User persona of Wahler
Wahler blur
HR Manager

Age:38

Status:Married

Location:Berlin

Attentive
Pragmatic
Collaborative
Resilient

Biography

blur 1 has been working in the Human Resources department of AgrarTech GmbH for over a decade. He holds a Master’s degree in Business Administration with a specialization in Human Resource Management. blur 1 deals with the unique challenges and requirements of the industry.

Personality

Loyal
Frickle
Introvert
Extravert
Analytical
Creative

Goals

  • Efficient data management
  • Data-driven decision making
  • Automation of processes

Motivation

  • Easily find the information you need
  • Optimize precesses
  • Scalability and adaptability

Needs

  • Integrated HR software
  • Multilingual options
  • Training and support
  • Data automating tools

Frustration

  • Complex data landscape
  • Limited resources
  • Data silos
  • Resistance to change
User persona of Wahler
Wahler blur
HR Manager

Age:38

Status:Married

Location:Berlin

Attentive
Pragmatic
Collaborative
Resilient

Biography

blur 1 has been working in the Human Resources department of AgrarTech GmbH for over a decade. He holds a Master’s degree in Business Administration with a specialization in Human Resource Management. blur 1 deals with the unique challenges and requirements of the industry.

Personality

Loyal
Frickle
Introvert
Extravert
Analytical
Creative

Goals

  • Efficient data management
  • Data-driven decision making
  • Automation of processes

Motivation

  • Easily find the information you need
  • Optimize precesses
  • Scalability and adaptability

Needs

  • Integrated HR software
  • Multilingual options
  • Training and support
  • Data automating tools

Frustration

  • Complex data landscape
  • Limited resources
  • Data silos
  • Resistance to change

User journey map

Entice Enter Engage Exit Entend

Touch Points

  • Website landing page
  • Social media promotion
  • Email newsletters
  • Email
  • Product demos
  • Free trials
  • Online webinars
  • Consultation calls
  • User forums
  • Case studies
  • Email
  • Support Chat
  • Feedback surveys
  • Decision matrix
  • Word of mouth
  • Reviews sites
  • Implementation kick-off
  • Training sessions
  • Ongoing support
ResearchSign UpSet up the projectAchievementsShare experience

User goals

  • To explore and evaluate HR software options suitable for domestic and international expansion
  • To register for product demos, trials, and webinars offered by HR software providers
  • Quickly create project to work with
  • Fill in all the crucial information to work with
  • Easy to select needed project or comapny
  • Get full information about existing projects
  • Get emails about updates
  • Get support 24/7
  • Share my impressions of the site
  • Gain benefits

User questions

  • How can I solve my problem?
  • Which proposition is the best?
  • What are the features?
  • How can I get access easy?
  • How can I recover password?
  • How can I protect personal information?
  • How can I add my company to continue working with?
  • How can I select modules needed or my specific needs?
  • How can I get compare and choose the most suitable modules and features?
  • How can I get consultations from experts?
  • How can I find out about the updates and new features?
  • How can I get help with interface features I don’t understand?
  • What are the benefits of being an user?

Solutions

  • SEO and PPC
  • Targeted ads
  • Reviews
  • Content marketing
  • Collaboration with companies
  • Onboarding
  • easy password recovery via email
  • Info about protection personal information
  • Support 24/7 with a qualified expert
  • Demo versions to try prior to subscription
  • Detailed explanation of how platform functions
  • Tolptips with hints
  • Mailing of letters
  • Chat support 24/7
  • FAQ
  • Affiliate program
  • Loyalty program
Entice Enter

Touch Points

  • Website landing page
  • Social media promotion
  • Email newsletters
  • Email
  • Product demos
  • Free trials
  • Online webinars
Research Sign Up

User goals

  • To explore and evaluate HR software options suitable for domestic and international expansion
  • To register for product demos, trials, and webinars offered by HR software providers

User questions

  • How can I solve my problem?
  • Which proposition is the best?
  • What are the features?
  • How can I get access easy?
  • How can I recover password?
  • How can I protect personal information?

Solutions

  • SEO and PPC
  • Targeted ads
  • Reviews
  • Content marketing
  • Collaboration with companies
  • Onboarding
  • easy password recovery via email
  • Info about protection personal information
Engage

Touch Points

  • Consultation calls
  • User forums
  • Case studies
Set up the project

User goals

  • Quickly create project to work with
  • Fill in all the crucial information to work with
  • Easy to select needed project or comapny
  • Get full information about existing projects

User questions

  • How can I add my company to continue working with?
  • How can I select modules needed or my specific needs?
  • How can I get compare and choose the most suitable modules and features?
  • How can I get consultations from experts?

Solutions

  • Support 24/7 with a qualified expert
  • Demo versions to try prior to subscription
  • Detailed explanation of how platform functions
  • Tolptips with hints
Exit Entend

Touch Points

  • Email
  • Support Chat
  • Feedback surveys
  • Decision matrix
  • Word of mouth
  • Reviews sites
  • Implementation kick-off
  • Training sessions
  • Ongoing support
Achievements Share experience

User goals

  • Get emails about updates
  • Get support 24/7
  • Share my impressions of the site
  • Gain benefits

User questions

  • How can I find out about the updates and new features?
  • How can I get help with interface features I don’t understand?
  • What are the benefits of being an user?

Solutions

  • Mailing of letters
  • Chat support 24/7
  • FAQ
  • Affiliate program
  • Loyalty program

Companies overview

Users are able to receive full information about companies by clicking on the appropriate tab and edit data according to the latest updates — such as offices, where they are located, and more. There’s also an opportunity to overview modules bought like working hours & commitment, achievement and recognitions, human resources management, etc.

Wahler Companies overview

List of projects

This tab allows users to create a new project or manage existing ones efficiently and within one location — they are able to overview and edit years in scope, provide brief description of what the company does, switch between particular project pages, overview and app presentations for team and stakeholders, edit offices.

Wahler List of projects

Subscription model management

Offering functionality that stands for the ability to manage subscription model, Wahler ensures to make it efficient so that users can overview current subscriptions with a module name, start and en dates, status, and possibilities to terminate or renew them. There is also an opportunity to download completed invoices with detailed information.

Wahler Subscription model management
Wahler banner

MICHAEL WAHLER
MICHAEL WAHLER
Founder/CEO in WAHLER
We envisioned that part of our service offering can be transformed and automated, yet did not expect that it could be done so elegantly. impltech completed our project on time, offering constant and transparent communication and being fully concentrated on our platform

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